If you have questions about booking, pricing, timelines, or what’s included, you’re in the right place.

Here you’ll find quick answers and links to our most popular service FAQ sections.

If you can’t find what you need, contact our team on 1800 11 22 34, and we’ll help you with any questions.

Quick Answers

Can I get an over-the-phone quote for cleaning?

We usually recommend an on-site assessment or a detailed review of your plans or photos. This helps us provide you with an accurate written quote based on your site, the work required, access, and timing. Over the phone, quotes often lead to unexpected costs, so we don’t recommend them.

Do you offer one-off and regular cleaning services?

Yes, we offer both one-off cleaning services and regular scheduled cleans, depending on your needs, site type, and required standard.

Is your team insured?

Every team member at Master Cleaners Australia is licensed, police checked and fully insured.

Service FAQs

Use the links below to go directly to the FAQ section for the service you need.

Construction Cleaning FAQs

This section covers post-build cleaning, staged cleans, handover readiness, and site safety.

Go to: Construction Cleaning FAQs

Builders Cleaning FAQs

For details, see this section on detailed end-of-build cleaning and handover presentation standards.

Go to: Builders Cleaning FAQs

Commercial Cleaning FAQs

This section covers contracts, schedules, after-hours cleaning, the industries we serve, and scalable solutions.

Go to: Commercial Cleaning FAQs

Office Cleaning FAQs

This section covers office schedules, after-hours cleaning, what’s included, and our service areas.

Go to: Office Cleaning FAQs

Window Cleaning FAQs

This section is about cleaning internal and external glass, cleaning frequency, commercial sites, and residue removal.

Go to: Window Cleaning FAQs

High Rise Window Cleaning FAQs

This section covers cleaning methods for strata and towers, compliance, after-hours work, and safety.

Go to: High Rise Window Cleaning FAQs

Sticker Removal FAQs

This section is about removing stickers from glass, surfaces, fit-outs, and handovers.

Go to: Sticker Removal FAQs

Commercial Kitchen Cleaning FAQs

This section covers hospitality compliance, deep cleans, cleaning frequency, and what’s included.

Go to: Commercial Kitchen Cleaning FAQs

If you want to check our coverage and availability in your suburb or city, start here:

Cleaners Sydney (service areas + general booking questions)
Cleaners Melbourne (service areas + general booking questions)
Cleaners Brisbane (service areas + general booking questions)

Still have a question?

If your project is time-sensitive, such as a handover, fit-out opening, or strata scheduling, please contact us with the following details:

Site address/suburb
Building type (residential, commercial, strata)
Scope (what needs cleaning)
Deadline / preferred dates

We’ll let you know the best service for your needs and the next steps. Contact our friendly team today 1800 11 22 34.