Effective Date: Jun 2, 2026

Welcome to Master Cleaners Australia. By accessing or using this website, you agree to these Terms & Conditions.

Website Use

You agree to use this website only for lawful purposes and not to:

Attempt to gain unauthorised access to our systems
Interfere with website functionality
Upload malicious software
Use website content without permission

Quotes

All quotations are provided based on the information supplied at the time of enquiry.

Final pricing may vary where

Site conditions differ from those described
Additional services are requested
The scope of work changes
Access restrictions affect service delivery

Written quotations remain valid for the period specified on the quote.

Bookings

Bookings are confirmed once accepted by Master Cleaners Australia.

Appointment times are estimates and may vary due to weather, traffic, previous jobs or unforeseen circumstances.

Payment

Payment terms will be outlined on your quotation or invoice.

Late payments may incur additional fees where permitted by law.

Cancellations

We request reasonable notice if you need to cancel or reschedule a booking.

Cancellation fees may apply where resources have already been allocated or work has commenced.

Satisfaction Guarantee

We are committed to delivering high-quality cleaning services.

If you are dissatisfied with any aspect of our work, please notify us within 24 hours so we can inspect and, where appropriate, rectify the issue.

Our satisfaction guarantee does not apply where:

Damage existed prior to cleaning
Surfaces or materials are permanently stained or damaged
Results are limited due to the condition of the property
Access restrictions prevented completion of the agreed scope

Limitation of Liability

To the maximum extent permitted by Australian law, Master Cleaners Australia shall not be liable for indirect, incidental or consequential loss arising from the use of this website or our services.

Nothing in these Terms excludes any rights you may have under the Australian Consumer Law.

Intellectual Property

All content on this website, including text, graphics, logos, photographs and designs, is owned by or licensed to Master Cleaners Australia.

Content may not be copied, reproduced or distributed without prior written permission.

Third-Party Links

Links to third-party websites are provided for convenience only. We do not endorse or accept responsibility for their content.

Website Availability

We aim to keep this website available at all times, but do not guarantee uninterrupted access.

We may suspend or update the website without notice.

Governing Law

These Terms & Conditions are governed by the laws of Australia.

Any disputes shall be subject to the jurisdiction of the Australian courts.

Contact Us

Master Cleaners Australia

Phone: 1800 11 22 34

Email: support@mastercleaners.com.au

Website: https://mastercleaners.com.au